Nyuh Bali Villas (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you book or stay at our villas in Seminyak and Ubud.
2. Information We Collect
Booking Information: Name, email, phone number, nationality, and stay details.
Payment Information: Credit card or bank transfer details processed securely via authorized providers.
Guest Preferences: Requests for services (spa, transfers, tours, dining).
Technical Data: IP address, browser type, and cookies when using our website.
3. How We Use Information
To confirm and manage villa reservations.
To provide personalized guest services during your stay.
To process payments securely.
To send booking confirmations, updates, and promotional offers (with consent).
To comply with Indonesian legal requirements.
4. Data Sharing
We do not sell guest data.
Data may be shared with trusted service providers (payment gateways, booking platforms, transport partners).
Information may be disclosed to authorities if required by Indonesian law.
5. Cookies & Tracking
Our website uses cookies to improve user experience and track booking activity.
Guests may disable cookies in their browser, but some features may not function properly.
6. Data Security
We implement encryption and secure systems to protect guest data.
While we strive for security, no method of transmission is 100% secure.
7. Guest Rights
Access, correction, or deletion of personal data upon request.
Withdrawal of consent for marketing communications.
Complaints may be filed with Indonesian data protection authorities under PDP Law.
8. International Guests
Data may be processed in Indonesia and transferred internationally if bookings are made via global platforms.
9. Children’s Privacy
Our services are not directed to individuals under 13 years of age.
We do not knowingly collect data from children.
10. Changes to Policy
Nyuh Bali Villas may update this Privacy Policy from time to time.
Continued use of our services after changes constitutes acceptance.
11. Contact Us
Seminyak location: Bali Deli st 99, Seminyak, Bali reservation@nyuhbalivillas.com
Ubud location: Raya Silungan street Lodtunduh Ubud Bali info@ubudnyuhbali.co
